Privacy Policy

HOTEL RISTORANTE PANORAMICO P.I. 04402410163 with head office in VIA PALAZZINE, 30 – 24060 FONTENO (BERGAMO) – ITALY, owner of the website, reserves the right to use the personal information voluntarily provided by users, in compliance with current regulations.
This document will enable you to become familiar with our privacy policy in order to understand how your personal information is handled when you use our services and to enable you to give your express and informed consent to the processing of your personal data in the sections of the Site.
This notice is provided pursuant to Article 13 of Legislative Decree 196/2003 – Personal Data Protection Code and the EU Data Protection Regulation (EU 2016/679).
The information is provided only for this Site and not for other websites that may be consulted by the user through links.

Data Controller and Data Processors

The data controller for data collected through the Site is PANORAMICO SNC DI BERTOLETTI GIUSEPPE & C. SNC P.I. 04402410163. All data collected will be processed at the Data Controller’s head office, unless otherwise specified in this Privacy Policy The updated list of Data Processors can be found at the Data Controller’s head office, which you may contact at any time.
The Data Controller processes users’ personal data by adopting appropriate security measures aimed at preventing unauthorised access, disclosure, modification or destruction of personal data. The processing is carried out by means of computer and/or telematic tools, with organisational methods and logic strictly related to the purposes indicated.
Purpose and legal basis of the processing
The purpose of the processing we intend to carry out is to enable the provision of the Services you have requested.
Your personal data are also processed to fulfil legal, accounting and tax obligations, as well as to allow you to browse and consult the Site.
Finally, the optional, explicit and voluntary sending of electronic mail to the addresses indicated on this Site entails the subsequent acquisition of the sender’s address, which is necessary to reply to requests, as well as any other personal data included in the message. 

Communication and dissemination of common personal data

In addition to the data controller, in some cases, categories of persons involved in the organisation of the site (administrative, sales, marketing, legal, system administrators) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the personal data, also appointed, if necessary, as data processors by the data controller.  
Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they were collected.
Your personal data will not be disseminated.
Your data will not be transferred to a third country or international organisation

Compulsory or optional nature of providing data and consequences of a refusal to answer

The provision of data is optional. However, refusal to provide data may make it impossible for HOTEL RISTORANTE PANORAMICO to supply the service requested.
Types of data processed
Browsing data
The computer systems and software procedures used to operate the Site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected in order to be associated with identified interested parties, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) notation addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and IT environment.
This data is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check that it is functioning correctly, and is deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the Site or third parties: apart from this possibility, at present, data on web contacts are not stored permanently.

Other personal data
Other personal data – such as, but not limited to: e-mail address, first name, last name – are processed for the provision of the service and possibly for sending the newsletter or promotional communications, where applicable.

Rights of the interested party

Users may exercise at any time the rights provided for by art. 7 of the Privacy Code, in order to obtain confirmation of the existence or non-existence of their personal data and to know their content and origin, verify their accuracy or request that they be supplemented or updated, or corrected.
Pursuant to Article 7 of the Privacy Code,
1. The data subject shall have the right to obtain confirmation as to whether or not personal data concerning him/her exist, regardless of their being already recorded, and communication of such data in intelligible form.
2. The data subject shall have the right to obtain indication of
(a) the origin of the personal data
b) the purposes and methods of processing
c) the logic applied in the event of processing carried out with the aid of electronic instruments
d) the identity of the data controller, data processors and the representative designated pursuant to Article 5(2)
e) the entities or categories of entity to whom or which the personal data may be communicated or who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
3. The interested party has the right to obtain
a) the updating, rectification or, where interested therein, integration of the data;
b) the cancellation, transformation into anonymous form or blocking of data processed in breach of the law, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. The data subject shall have the right to object, in whole or in part: a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection
b) to the processing of personal data concerning him/her for the purposes of sending advertising or direct sales material or for carrying out market research or commercial communication.

Pursuant to Article 20 of the European Data Protection Regulation: the data subject shall have the right to receive in a structured, commonly used and machine-readable format the personal data concerning him/her and shall have the right to transmit such data to another data controller without hindrance.
Pursuant to Article 77 of the European Data Protection Regulation: Without prejudice to any other administrative or judicial remedy, a data subject who considers that the processing of his or her personal data is in breach of the Regulation has the right to lodge a complaint with the Garante per la protezione dei dati personali (
Requests should be sent to Panoramico Ristorante Hotel as data controller via the following e-mail address through the same address, the user may also request the updated list of all data processors appointed by the controller.
The request for the information listed above may be renewed at a minimum interval of 90 days, except in those cases where there is just cause: cancellation or modification of such data due to violation of the law; cancellation of those data that cannot be used for the reasons for which they were collected.
The data controller reserves the right to make changes to this Privacy Policy at any time by publicising them to users on this page. Therefore, please consult this page frequently, taking as reference the date of last modification indicated at the end of the document. If you do not accept the changes made to this Privacy Policy, you may request the data controller to delete your personal data.
Unless otherwise specified, the previous Privacy Policy will continue to apply to personal data collected up to that point.



VAT no.: 04402410163

Telephone: +39 035 969027

Mobile phone: +39 379 2893708